If you are among one of the Brother Printer users, then these Brother Printer Troubleshooting tips may help you
Issues and errors are one of the most common problem with almost every technical devise & same is with brother printer. We are one stop solution to resolve your entire major and minor brother printer issues.
- Brother printer won’t print Errors.
- Unable to Print Error in Brother Printer.
- Brother Printer Installations 0x00000020 Error Code.
- Brother Printer error code 70
- Unable to Print Error in Brother Printer
- Brother Printer not able to Scan
- Brother Printer not able to Clean
- Frequent paper jamming issues
Fix Some Common Brother Printer Problems By Following this Brother Printer Troubleshooting Procedure:
- First, you need to make sure the printer is turned on.
- If its LED is on or there are other indicators indicating it is on and the power is on. The light is usually green.
- In this case, there is no light on the printer to ensure that the printer is properly connected to the electrical outlet.
- Then press the printer power button.
- Verify connection
- Verify that Brother Machine is on and there is no error
- Verify that the printer driver is installed
- Verify that Brother printer is set as default
- Verify printer status is ready and print queue is empty
- Try a test print
- Remove printer
- Add a printer using Bonjour
- LCD displays error messages for Brother printers, fax machines, and all-in-ones.
- Displays the word “error code” or “machine error” linked by the action.
- Use alphanumeric codes by looking up the description in the user manual.
- Now that we have a club, we think this is the most common Brother error code.
- I hope it helps you.
- Disconnect the power cord or other connected cables from the Brother printer.
- Open the cover to remove the printer platen and lock it in the open position.
- Use a soft, dry, lint-free cloth to wipe the printer platen very carefully.
- Insert the printer platen and close the printer cover.
- Reconnect all connections and print a test page to check the print quality.
Brother Printer is Offline: How To Get It Back Online?
This also relates to printers manufactured by Brother as well. Although solutions may differ from model to model, the suggestions in this article should cover most scenarios.
Why a Printer Appears Offline?
If you ever get the “Printer Offline” message while trying to print something, it could be for one of these reasons:
- The printer isn’t powered on.
- Your printer is disconnected.
- The printer you’re trying to use isn’t set as the default printer.
- A previous print job is stuck in the printing queue.
- The printer is set to Offline or Paused status.
- There are multiple copies of the same printer.
- Your printer driver for your operating system isn’t working properly.
Luckily, it’s not that hard to sort most of these issues by yourself.
Not Set as a Default Printer
Once you’re sure the printer is powered on and connected to your computer, it’s time to check the software side of the problem. First thing to do is to see whether the printer you’re trying to use is set as default for your computer.
- Press the Windows button in the lower left corner of the screen, start typing “control panel” and then open Control Panel. Windows Start Menu
- Now, click on Hardware and Sound. Control Panel Menu
- Next, select Devices and Printers, you can also click on View devices and printers on the previous screen.Hardware & Sound
- In the printers list, find the printer you want to use. Check if there’s a green check mark on the printer’s icon. This denotes if it’s set as default. Devices and Printers
- If not, right-click the printer icon and select Set as default printer. Device menu
This should change your printer’s status from offline to online. If not, check the next section.
A Print Job Got Stuck
If a document you’ve sent to your printer didn’t print, there could be a number of reasons behind it. For example, the file is too big for printer’s memory to handle. Or your computer went to sleep while sending the print job, thus corrupting the process.
Whatever the reason, it’s time to check if there are any pending jobs in your printer’s queue.
- Follow the steps 1-4 from the previous section to open the list of available printers.
- Next, right-click your printer’s icon and click See what’s printing. Device menu 2
- The list of current print jobs will appear.
- Now, click the Printer tab at the top of that window and then click Cancel All Documents to clear out the printing queue. Printer menu
- If the Cancel All Documents option is greyed out, click Open As Administrator. Enter the administrator password and click Yes to enable this option.
It may happen that there were no stuck jobs waiting for printing. Or perhaps clearing the queue didn’t help to bring your printer online. If so, please continue to the next section.
Printer Status Changed
It might happen that the system set your printer’s status automatically to Offline or Paused.
If your printer is offline, there is a chance that it is your computer, not your printer, that is at fault. When this is the case, you can typically jumpstart the connection between your computer and printer by manually turning the printer to online mode on your computer.
To manually set your printer online with Windows:
- Click on the “Start” button on your computer and select “Control Panel” from the list.
- In the window that appears, select “Devices and Printers” (or the equivalent menu option).
- Click on “Printer” on the top menu of the “Devices and Printers” window and select “Use Printer Online” in the drop-down menu.
To manually set your printer online with MacOS:
- In the “Apple” menu, click “System Preferences” and select “Print & Scan.”
- If a yellow light appears next to your printer’s name, double-click the icon for your printer. Click “Resume” from the window.
After applying the above-mentioned steps, check whether the Brother printer is offline issues have been resolved or not.
