The auto repair industry is an ever-growing industry. Therefore auto repair shop owners must do everything to stay updated. But just reading about where the industry is going or how it is progressing is not important.
You need to know about the new technologies that are helping progress. Learning about these technologies and implementing them in your business can lead your shop towards success. But how will you learn what these technologies are?
You can do this by getting your shop auto repair software. This software will help you get an edge over your competitors. Different features of auto repair software can help you keep all the information about your business in one place.
You also get to manage your business from anywhere and from any device. Here are some of the features of auto repair software.
Mechanic Portal
Isn’t it so hard to keep up with your mechanics’ schedule? Assigning every mechanic a job can take up a lot of time. But if you have some kind of software that could help you? Some kind of software could make your work easier?
Now, you don’t need to wonder anymore because you can use auto repair software. Its technicians portal allows you to maintain your technicians. You keep a complete track of their activities. You can assign them a job as soon as a customer books an appointment.
And at the end of the month, you can track which technician did the most work. Based on this, you can reward your employee of the month. This will create a sense of achievement among your employees. And will motivate them to work harder and faster.
This way, your shop will gain more customers. This strategy also helps you increase the revenue of your auto repair shop.
Easy Estimates
With the help of auto repair estimation software, you can make your estimates easy and quick. Making estimates in any auto repair shop is an important task. This is because you need to get approval from your customer before working on their vehicle.
They need to know how much the repair is going to cost them. So they can compare it with the estimates they get from other shops. Comparison is important because, based on this comparison, your customers decide whether to choose you for the job or not.
This is why you should always give your customers an accurate and complete estimate. And once your customer approves the estimate, you can go on and start repairing their vehicle.
Invoices
Creating invoices is an important and hectic task. Also, your invoices must contain complete information about the repairs performed on the vehicle.
This is because if you forget something, it can end up being your loss. And if you add an extra job or an extra repair, this can also end up being your loss.
For example, if you forget to add a job or a part to the invoice. It can cost your pocket to pay for that many now. Because sending an invoice to a customer and then telling them you forgot to add a job or a part sounds extremely unprofessional.
Imagine that you have had a long day at the shop. Many customers keep coming in, and you have to prepare invoices for them to clear out the payments.
Now, if you sit down and start making separate invoices for every customer, this will take hours. So what can you do? How will you save time? And how will you create invoices for all those customers without wasting their or your own time?
The simplest answer to this is auto repair invoicing software. This software helps you generate quick and easy invoices. You don’t have to put in the cost of each repair single-handedly.
After your technician completes a job, he can simply mark it as done. And when you open the job, you can create a quick invoice. This will save you the time of making separate calculations for each job. You can create multiple invoices in just a few minutes.
Doing so will make you look professional and organized. Looking professional in every field is important as it allows your customers to trust you. And once your customers trust you, they will come back to you with all their vehicle issues.
Appointment Scheduling
Making an easy way for your customers to book appointments is very important. This is why you should find every way to provide ease to your customers. But doing this requires you to digitize your shop.
Now you may ask how I can digitize my shop. What can I do so my customers won’t worry about booking an appointment? Your easiest solution is auto repair scheduling software. This software allows your customers to book an appointment with your shop from the ease of their homes.
They no longer have to wait in long lines to get an appointment. They also don’t wait to talk to your customer service representatives to get an appointment. Your customers can book their appointments according to their convenience.
This will make your repair shop more desired. This is because when customers find ease in dealing with your shop, they tend to return. So if they come back, this will mean you just gained new customers.
Digital Vehicle Inspection
Sometimes when you take your shop to the mechanic, they perform manual inspections. This will only allow the mechanic to see the obvious defaults in your vehicle. But how will you know if your vehicle is completely fine?
But if the mechanic inspects your vehicle manually, will you ever know if your vehicle is completely fine? The answer is NO. You may never really know. But this is not fair. You should know how your vehicle is doing.
You have invested so much money in that vehicle. But what if I told you there was a way you could know? The way is digital vehicle inspection.
With this feature of auto repair software, you can get your car completely inspected. You will learn if your car has a default, and you can get it repaired in advance.
Payments
While we are on the topic of providing ease to your customers, how can we forget payment? Your customers sometimes have to spend so much time and energy in order to clear out a payment.
This can leave them feeling exhausted and might also make them prefer other businesses over you if they offer easy payments.
Then how can you make your customers realize that you are their first priority? And how can you ease the payment method for your customers? The simplest answer is torque payments.
With torque payments, your customers no longer have to worry about how to clear their payments. They can clear their payments however they prefer.
They no longer have to visit your shop in order to clear out an invoice. Your customers can simply transfer you the money over the internet. Some of the methods that torque payments provide are:
- PayPal
- VISA
- Discover
- Mastercard
- JCB
Conclusion
After reading this blog, you can gather how auto repair software will change the way your shop works. It allows you to provide your customers with top-notch service. And create better relations with them. With auto repair software, you can also improve the management of your shop.
